How we collect, use and protect your information.
Last updated: 12 November 2026
Thomas Taylor, trading as TAYLOR’D PERFORMANCE, a sole trader, is the “controller” of your personal information. Contact: taylordperformanceuk@gmail.com.
| What we do | Legal basis |
|---|---|
| Respond to enquiries and arrange consultations | Our legitimate interest in responding to you; or steps at your request before a contract |
| Provide coaching and manage bookings and payments | Contract |
| Keep you safe by checking your health information | Your explicit consent (health data) |
| Keep financial records and meet legal duties | Legal obligation |
| Send offers and updates by email or text | Your consent, which you can withdraw at any time |
| Use photos, video and testimonials | Your consent |
We only send marketing emails or texts to people who have opted in. Every message includes an easy way to unsubscribe, and you can also tell us at taylordperformanceuk@gmail.com. We won’t sell your details to anyone.
We only share information with people who help us run the business, and only what they need:
Some of these providers may process data outside the UK. Where they do, they should use approved safeguards.
| Information | How long [confirm with your accountant/adviser] |
|---|---|
| Enquiry forms where you did not become a client | [12 months] unless you’ve opted in to updates |
| Client contact details and training records | While you’re a client and for 6 years afterwards |
| Health screening forms | 6 years after your last session |
| Financial and payment records | [6 years], as required for tax |
| Marketing list | Until you unsubscribe |
We store information in password-protected accounts with two-step verification, limit who can access it, and don’t keep more than we need. If there’s a breach that puts your rights at risk, we’ll tell you and the ICO as the law requires.
You can ask us to: see the information we hold about you; correct it; delete it; restrict or object to how we use it; move it to someone else; and withdraw consent at any time. To do any of these, contact taylordperformanceuk@gmail.com. We’ll respond within one month.
If you’re unhappy with how we handle your information, please tell us first. You can also complain to the ICO at ico.org.uk or on 0303 123 1113.
Our website is built with Squarespace, which uses cookies that are needed to make the site work and, if you accept them, cookies that help us understand how visitors use the site. You can choose which cookies to accept using the cookie banner, and you can change your browser settings at any time. Our fonts are loaded from Google Fonts, which means your IP address is sent to Google when a page loads. We do not use advertising or tracking cookies.
Our services are for people aged 18 or over. We don’t knowingly collect information from under-18s.
We’ll update this policy if our practices change and show the date at the top.